1. Information we may collect

Depending on how you use the website, we may receive information that you choose to provide, such as your name, WhatsApp number, email address, payment reference, license details, support messages, and information needed to provide software access.

We may also receive limited technical information automatically, including IP address, browser and device type, pages viewed, approximate location derived from IP address, referring pages, and timestamps. We use this information to operate, secure, troubleshoot, and improve the service.

2. Meta Pixel and similar technologies

We may use Meta Pixel and similar analytics or advertising technologies to understand website visits, measure campaigns, and improve the relevance of our communications. These tools may collect browser events such as page views, button interactions, and conversion events. Their use is subject to the relevant provider's policies.

Where required by applicable law, we will request consent before placing non-essential analytics or advertising technologies. You can also manage available cookie or advertising controls through your browser and, where offered, our cookie preferences.

3. Cookies and local storage

Cookies are small files stored on your device. We may use essential cookies or similar storage to keep the service working, remember preferences, protect forms, measure performance, and understand how visitors use the site.

You can block or delete cookies through your browser settings. Disabling essential cookies may affect sign-in, license validation, or other service functions.

4. How we use information

• To provide, activate, maintain, and support software subscriptions and licenses.
• To process support requests, billing questions, and service communications.
• To prevent fraud, abuse, unauthorized access, and security incidents.
• To measure website performance and improve our products and documentation.
• To comply with legal obligations and enforce our terms.

5. Sharing and disclosure

We may share information with service providers that help us host, secure, analyze, communicate, or process payments for the service. These providers may only use information as needed to perform services for us or as otherwise permitted by law.

We may disclose information if required by law, to protect users or the service, to investigate abuse, or in connection with a business transfer. We do not control the privacy practices of third-party websites or platforms linked from our service.

6. Data protection and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No internet transmission or storage system can be guaranteed to be completely secure.

We retain information only for as long as reasonably necessary for the purposes described here, including providing the service, resolving disputes, maintaining records, preventing abuse, and meeting legal requirements.

7. Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of personal information, or to object to certain processing. To make a privacy request, contact us using the Contact Us page.

8. Children and policy changes

The service is not directed to children who are unable to enter into a service agreement. We may update this policy from time to time by posting a revised version on this page.

9. Contact

Questions about privacy can be sent through our official contact details.

1. Agreement and eligibility

By visiting chinesebot.me, purchasing a subscription, or using the Chinese Trading Platform, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the service.

You must provide accurate information and be legally capable of entering into this agreement in your location. You are responsible for keeping your account, license key, and access details confidential.

2. Service access

Chinese Trading Platform provides software tools, signals, dashboards, and related information for analytical and informational use. Access may depend on an active subscription, a valid license, technical compatibility, and compliance with these terms.

Access is personal to the purchaser unless we expressly authorize otherwise. You may not resell, share, sublicense, copy, reverse engineer, scrape, interfere with, or attempt to bypass security or license controls.

3. Subscriptions and payments

Available subscription terms may include 1 Week, 1 Month, and Lifetime access. Prices, activation requirements, and payment instructions are shown at the time of purchase or provided by official support.

4. Financial Risk Disclaimer

Nothing on the platform is financial, investment, legal, tax, or other professional advice, and no content is a recommendation to buy, sell, or hold any asset. You make your own decisions and accept responsibility for your losses, risks, and compliance obligations.

5. Availability and third-party services

We may change, suspend, or discontinue features, data sources, or access when reasonably necessary for maintenance, security, legal compliance, or business reasons. We do not promise that the service will be uninterrupted, error-free, or available in every location.

The platform may rely on exchanges, brokers, messaging providers, hosting providers, payment processors, or other third parties. We are not responsible for outages, delays, inaccuracies, or changes caused by third-party services.

6. Intellectual property

The software, branding, design, content, documentation, and underlying materials of Chinese Trading Platform are owned by or licensed to us and are protected by applicable law. These terms grant a limited, revocable, non-exclusive right to use the service for its intended purpose; they do not transfer ownership.

7. Suspension and termination

We may suspend or terminate access if you breach these terms, misuse the service, create a security risk, engage in fraud, or fail to complete a required payment. You may stop using the service at any time.

8. Disclaimers and limitation of liability

To the fullest extent permitted by law, the service is provided on an “as available” and “as is” basis without warranties of any kind. To the fullest extent permitted by law, Chinese Trading Platform and its operators will not be liable for indirect, incidental, special, consequential, or trading losses arising from use of or inability to use the service.

9. Changes and contact

We may update these terms by posting a revised version on this page. Continued use after an update means you accept the revised terms. Questions should be sent using our official contact details.

Digital subscription policy

Activation means that the subscription, license key, account access, or software functionality has been made available for use. Once activated, we cannot revoke access and return the subscription price as a refund.

Cancellation

You may stop using the service at any time. Stopping use does not create a refund entitlement for an activated subscription. If a recurring payment option is offered for your purchase, request cancellation before the next billing date through the payment method or official support channel provided to you.

Billing issues

Contact support as soon as possible if you were charged incorrectly, paid but did not receive access, received a duplicate charge, or believe a payment was made without authorization. Include your name, payment reference, subscription type, and a description of the issue. Do not send passwords or sensitive banking credentials.

Service access problems

We will make reasonable efforts to investigate verified activation or access errors. Support may ask for information needed to locate the transaction and may restore access where the issue is caused by an error in activation. Temporary downtime, third-party outages, device limitations, or market-data interruptions do not automatically qualify for a refund.

Contact support

For billing and cancellation questions, use the official Contact Us page.

What to include in a support request

For faster help, include the name used at purchase, your subscription type, payment reference, license key status, and a short description of the issue. Never share your password, one-time code, or full payment credentials.

Policy questions

Read the Privacy Policy, Terms & Conditions, and Refund & Cancellation Policy for more information.